Are you experiencing problems with Wrumer? Please refer to the Troubleshooting Guide
🌍 Are you outside of the EU and shipping the item back would cost more
In that case, you don't need to send the device back. We can make an excepting and refund you 60% of the full value of your order excluding shipping costs. If that's the option you want to go with email us at email@example.com and we will issue a refund for you.
🇪🇺 Are you inside the EU?
If you are from
To be eligible for a return, your item must be unused and in the same condition that you received it. The return should be made within 30 days after you have received the product.
To return the product you should ship it to:
Fully Fulfilment Center
You should also include a piece of paper inside with your order
Return for WrumerSound (Besistem d.o.o.)
Order number #9999(Your order number)
⚠️ Please note that you are responsible for return shipping costs. We do not
Once you have shipped the product let us know by sending us an email with your order number informing us about the
We will issue the refund once the product
Depending on the original payment it may take a few weeks to see the refund on your account.